Overview

Key skills required for the job are:

EMC Networker-L2 (Mandatory)
Project Management-L1
EMC Avamar Admin-L2
As a Senior Administrator, you should be able to handle first point escalation for all technical and process issues. Provide technical subject matter expertise wherever required. Ensure proper communication and quick resolution as a crisis manager. Plan and schedule Changes, Coordinating with different stakeholders. Perform RCA for Major Incidents related to his / her tower Follow quality / security process defined for the engagement. Perform Trend analysis, identify top few incidents and work with respective teams/individual to minimize the incidents, Hardware troubleshooting & Vendor coordination Prepare Weekly and monthly status reports. Participate in business meetings with various stake holders on a need basis. Take corrective actions based on the customer satisfaction surveys. Work on the service improvement programs. Effort estimation/reviews on need basis for new projects. Training of new team members. Able to work on Knowledge acquisition and updates to related documents

Minimum work experience:3 – 5 Years

Roles & Responsibilities:
Mandatory Skills: EMC Networker Storage Admin, Platform Support, Storage, Infra Trouble shooting and Operations, Infra Storage Administration, Backup
Desirable Skills: EMC Avamar Admin, Project Management
Language Skills: English Language

Labeled as: EMC Avamar Admin, EMC Networker, Project Management

About Wipro Careers

Wipro Ltd. (NYSE:WIT) is a leading Information Technology, Consulting and Outsourcing company that delivers solutions to enable its clients do business better. Wipro delivers winning business outcomes through its deep industry experience and a 360 degree view of "Business through Technology" - helping clients create successful and adaptive businesses. A company recognized globally for its comprehensive portfolio of services, a practitioner's approach to delivering innovation, and an organization wide commitment to sustainability, Wipro has a workforce of 140,000 serving clients across 61 countries.

For more information, please visit www.wipro.com